Ginebra beats Meralco again to capture PBA Governors’ Cup title Don’t miss out on the latest news and information. The Tornadoes found themselves trailing again early in the fourth, as United VC did everything to push them to the limit, even tying the set at 18.But Ilyasoglu and Felinski came through, catching fire when it mattered most.“Today the imports were able to jell properly with the team,” said Velez.Bedart-Ghani delivered 23 and 14 digs while Mau registered 17 points for United but all that were put to naught by the poise showed by the two-time champions.In the second game, Sta. Lucia, hoping to finally come out of its shell, showed the fruits of its heavy offseason buildup by outlasting Generika-Ayala, 25-21, 22-25, 25-23, 25-16, 16-14.ADVERTISEMENT In fight vs corruption, Duterte now points to Ayala, MVP companies as ‘big fish’ Former Turkish national player Selime Ilyasoglu also came up huge for Foton, completing an all-around performance of 19 markers and 14 digs.“I’m very happy with how the girls played. Also, the imports were able to step up—especially down the stretch,” said Foton coach Aaron Velez.FEATURED STORIESSPORTSGolden State Warriors sign Lee to multiyear contract, bring back ChrissSPORTSCoronation night?SPORTSThirdy Ravena gets offers from Asia, Australian ball clubs“I’m surprised because in training, we don’t normally talk [to each other],” said Velez. “We just train hard.”UVC banked on the performances of skipper Kalei Mau and import Yasmeen Bedart-Ghani in the third set to extend the match. Carpio hits red carpet treatment for China Coast Guard PLAY LIST 02:14Carpio hits red carpet treatment for China Coast Guard02:56NCRPO pledges to donate P3.5 million to victims of Taal eruption00:56Heavy rain brings some relief in Australia02:37Calm moments allow Taal folks some respite03:23Negosyo sa Tagaytay City, bagsak sa pag-aalboroto ng Bulkang Taal01:13Christian Standhardinger wins PBA Best Player award Will you be the first P16 Billion Powerball jackpot winner from the Philippines? American Casey Schoenlein came up with a crucial block to put the Lady Realtors at matchpoint before skipper Pamela Lastimosa sealed the win with an ace.“It was a battle out there and any time you come out on top of something as close as that, it always feels good,” said Schoenlein, who chipped in 17 attack points and six blocks for Sta. Lucia.The Lady Realtors took the match lead after three sets but came apart in the fourth behind a strong showing by the Lifesavers.“We need to work on playing under high-pressure situations,” said Amanda Villanueva, one of the key acquisitions for Sta. Lucia in the offseason.“That’s why this is a good experience for us to have our character tested,” said the former Adamson star, who made key contributions in the match with her five attack points and an ace.Generika-Ayala will have an additional concern to look at after Niki del Rio exited the game with an apparent knee injury in the fifth set.Sports Related Videospowered by AdSparcRead Next Nadine Lustre’s phone stolen in Brazil Japeth Aguilar wins 1st PBA Finals MVP award for Ginebra Ginebra beats Meralco again to capture PBA Governors’ Cup title Tom Brady most dominant player in AFC championship history Gretchen Barretto’s daughter Dominique graduates magna cum laude from California college LATEST STORIES Foton averted disaster at the expense of United VC, carving out a 26-24, 25-20, 15-25, 25-21 decision in the Philippine Super Liga Grand Prix opener Saturday at Ynares Sports Arena.American Courtney Felinski spearheaded the Tornadoes, with her 23 points on 19 attacks.ADVERTISEMENT Philippine Army to acquire MANPADS, self-propelled howitzers Golden Wheel honors 2018’s top driver MOST READ View comments
The Wendell Meusa Chess Foundation is continuing to push its agenda of spreading the game of chess among the younger generation; as such, the Foundation is set to host a chess camp over the next few weeks. The camp is aimed at teaching young minds the importance of problem solving, critical thinking, planning, assessing, sportsmanship, and patience.The camp will take on two courses which are formulated for beginners and advanced players.The introductory course will cater to players who are new to the sport or those who are not well versed as yet. The course is expected to cover the history of chess, the chessboard and pieces, algebraic notation (chess language) and the basic principles of play.On the other hand, the advanced course has been formulated to suit those players who are already established and aspiring chess players. As such, more intense training sessions will be offered to deepen their understanding of the game, building on game skills and techniques thus covering more advanced ideas. Additionally, they will focus on tactics, strategy, middle game planning, and endgame techniques.The camp will also provide opportunities to practise these skills in a variety of activities and workshops with classmates under the observation of the chess Instructors. The participants will be trained according to the World Chess Federation (FIDE) TRG 2018 Syllabus and Russia Training Manual.In anticipation of the upcoming camp, a ‘Kids Chess Tournament’ will be staged this weekend from 09:00h to 16:00h. The first-, second- and third-place finishers will be rewarded while the Best Under-10 and Under-14 Boys and Girls and the youngest boy and girl will receive special prizes. The tournament will also assist local junior players with improving their or attaining FIDE rankings.The camp will run from July 9 to August 3 at the American University of Peace Studies located on Sheriff Street. Interested person can contact 231 -1284 or 664 -0124 for more information or uplift forms at the University, Oasis Café or the National Sports Commission.
Manchester City and Rangers meet at the Etihad Stadium on Sunday in a monumental match for both sides. Test your knowledge of the history between the two clubs by seeing how many of these five questions you can answer correctly. [wp-simple-survey-26]Will QPR get a point at Man City? Click here to voteWhy the omens are so good for City against QPRVideo: QPR fans react to dramatic victory against StokeFollow West London Sport on TwitterFind us on Facebook
Pictures of the record floods in the eastern United States this year have been shocking and alarming (examples on Fox News). They raise questions about the potential for flooding on this planet: how big can they get? National Geographic News decided to look at some of the biggest floods in history and included the granddaddy of them all, Noah’s Flood–but only to cast doubt on it. NG used the public worry about floods to recall a study in 2004 by James O’Connor [USGS] of the largest freshwater floods in history. The biggest in the list was the ice-age flood that carved the Channeled Scablands of eastern Washington (see June 21, 2010). Others in Russia, Alaska and on the Amazon River were notable. But Noah’s flood rated “Not Listed” for several reasons: one, that it was not a freshwater flood, according to O’Connor. Ker Than’s report briefly entertained the Black Sea Flood hypothesis, but recalled that later revisions drastically reduced its height. Second, the article tried to make the Flood sound fictional. “Even though a real flood may have inspired the story, O’Connor thinks there’s a simple reason it couldn’t have been a days-long meteorological event like the one suggested by the Bible,” the article ended, quoting O’Connor: “There’s just not that much water in the atmosphere.” If Than and O’Connor would just read their Bibles instead of speaking off the cuff, they would realize that the major source of the water was not the atmosphere, but the “fountains of the great deep” described in Genesis 7:11-12. If they would further read any creationist studies of the Flood (e.g., CreationScience.com or ChristianAnswers.net) they would have known that creation scientists agree the major source of the water was subterranean. To avoid embarrassment in debate, it is essential to understand your opponent’s position. Creation scientists do a much better job of this than uniformitarian geologists and evolutionists. If it weren’t for the fact that the secularists have the media and textbook writers in their lap, they would be too red-faced to make such blunders.(Visited 26 times, 1 visits today)FacebookTwitterPinterestSave分享0
Technology is always making headway in the business world, entrepreneurs and many business veterans have been incorporating the innovational ways to transcend their rivals. They say if Content is the king, Customer experience is the queen. Customer experience purely depends on how you make your customers feel during the interactions. The way you sort your priorities and your business representation needs to excel.Compared to B2C, B2B is more demanding in terms of productivity and thus needs special attention for the providers. And why not, a B2B buyer offers you orders in big volumes. Remember the efforts you put on for insisting a B2C customer to purchase one item. This time, the desired effort magnitude is a thousand times higher.This article illustrates everything you need to know about how you can improve the B2B customer experience with your e-commerce endeavours. But before delving deep, let’s have: A sneak-peak at why customer experience matters in B2BThe B2B decision-makers every time have a vendor selected in mind even before a purchasing group is formed. As a result, the stakeholders offer a fat chance to let a new party in. And, that is the only space you are provided in the process.B2B offers very little room to allow aberrations. You can’t just play around when your prospects are that reserved with their choices. It turns really important to strike the right note in the limited time frame. Above all, their existing vendors have set a threshold with the services and retention offers. Your strategies need to whipsaw the existing filters to initiate the possibilities.Now, here is a pie-chart that explains the ill-effect of serving bad. According to Groove, 82% of customers let go of a company due to bad customer experience in the past.From the sales point of view, the ratio is alarmingly high and needs to be addressed right.The same source also claims that the customers are willing to pay extra, in exchange for a better CX. The clients are ready to spend around 140% more than usual, based upon their past user experience with the company. That being said, a B2B owner can expect their clients to come round again with more revenue. The only condition is if they develop a more Customer-centric approach.Proven Steps To Improve B2B customer experienceB2B business owners can dramatically enhance customer experience and achieve the bottom line gains by utilizing buyers’ familiarity with some common B2C site functions. Above all, they need to make sure that they are saving the clients’ precious time and pitching their best in the nutshell.Being said that, we have jotted down the most tried-and-tested ways that can level up the way customers perceive your business.An interactive ChatBot optimizes the chances of conversionA famous quote says “The first impression is the last impression.” That’s why Chatbots find themselves useful on most websites these days. Keeping the prospects engaged is one way of making the interaction more riveting. Attending the customer can actually take them down the lead funnel quicker. Compared to Email Marketing and cold call attempts, Chatbots are rather dynamic and can fetch their details with much ease.Modern-age Chatbots can make the rate negotiations on your behalf, even when you are off the system. Concise Content that defines your purposeThe businesses are well aware of the market and prefer to research before entering into any deal. While they are in touch with you, they are alongside considering other vendors to get the best product at the best price, they have already explored your websites deep and the surveys that relate to you.You can take this as an advantage; strengthen your contents, let them speak of your motto well aloud, let them define your endeavours and objectives with clarity. All this be done in a well-directed manner.User case studies bridge the gap effectivelyCase studies have played a crucial role in bridging the gap between a customer and the business. It needs a good grip on the buyer’s persona and a clear understanding of your product. The B2B owner can take help of their existing clients, who play the lead character in the plot. Case study portrays main character’s problem and the solution offered by the product.In most cases, the customers find themselves on the character’s shoes thus offering the much-needed connection.With Product Personalisation, customers can have a better choiceWhat if the customer liked the design of your product, but not the colour? What if he denied just because he disfavored the text? There are tools that can save you from losing the ground.Product Personalization allows your customers to have products of their choice. They can select the design and variant on their own. It is now a part of the major State of the art eCommerce websites. With several variants of the same product, the customer has better chances of getting converted.B2B owners can find such applications across all the major e-commerce platforms. Image SourceWith personalized recommendations, make them feel more valuedKeeping in mind that the other side of the B2B model is a procurer, the content needs to be highly personalized for specific customers. Features like product recommendations and customised best-seller lists can give B2B companies the chance to grow personal relations with the buyers.The Sellers can pitch Upselling and Cross-selling strategies to enhance the possibility of closing the deal.Influencing the C-Level decision makerA chain of multiple decision-making layers is one of the major factors that differentiate B2C from B2B. At an average, 6.8 people are involved while making a B2B purchase. The Champion stakeholder among the decision makers plays the lead role. Friendly referrals or impressing the champion can effectively break the obstacles.C-Level decision makers seek concise and focussed interactions. Time is a big constraint at these sessions. The best part- they favour a lasting relationship.Adding a lead score on customer’s growing interestAttaining a lead is not the end of the journey. A lead, if nurtured well can get you bulk orders. Adding lead score for every advancement by the customer can help you classify their status and the chances of them being converted. Most B2B owners pitch further knowledge of services with the rising lead score. Image SourceThe picture above is an example that represents the way, the lead score is offered at every step.Managing Abandoned Cart to remind them of the purchaseB2B prioritises a lot of segments, thus wrapping up for the deal can often take time. On average, more than 60% of the purchases are cancelled during the checkout. It is thus necessary to manage the cart abandonment with utmost priority.Most B2B owners pitch discounts within 15-30 minutes of cart abandonment. As per Salecycle, 28% of the carts are rescued in the process.Data Analytics attracts BuyersThe B2B customer is a marketer, and data is their native language. How easy would it be for the buyer if you lt them keep a track of their orders on the website?With Data Analytics being integrated into the b2b website, the Buyer can view order histories and other related information. These user-specific graphs are highly personalized and offer a special treatment to your buyers. Here is an example of the same: Handshake for B2B.Detailed Data Sheets with important points making the top of the listData Sheet is a must in the store. You need to describe your product for sure. More than that, are you prioritizing the descriptives?For instance, if your business is selling PCs in bulks to organizations, you are expected to put up the screen size and CPU specifications more than the mouse and keyboard.You must understand, figure out and present the data that is crucial to your sellers, which can be represented in datasheetsMoreover, you need to keep the description brief, yet detailed. An article here will help you with the same.Standard Certification and Easy Return policy for the productsB2B relies on trustworthiness. With standard certifications by your name, you can easily replace the existing vendors in the list.With your landing page showcasing the awards and the certificates, your branding is already a few levels up.Easy Return plays a key role in offering high-end customer experience. The option to return, reassures them for the quality of service offered and thus steering them to the next stage of the lead funnel. Here is one example of the same where the business owner is a SaaS provider and offers B2B services:The B2B owner presents the certifications they received on the landing page while they take charge of the product quality as wellA precise search engine saves time and trustA customer at B2C often scrolls for random products and is quite unpredictable with the choices. However, a customer at B2B is more focussed and understands his niche products better. Your Internal search engine should offer the customer highly refined searches with lesser possible inputs. The best-known eCommerce sites keep a track of the searches and repeat purchases in the past to make things more precise for specific buyers.B2B Progressive Web Apps to empower your mobile presenceMobile phones have certainly helped to boost B2B and B2C models at large. The involvement of a regular mobile phone in the business endeavour is credited to Progressive Web apps or PWA.The new-age application model combines the features offered by modern browsers along with the benefits of mobile experience. The parties can thus engage in a continuous loop on and off the systems.Final Thoughts On B2B Customer ExperienceIn a survey of about 10,000 US-based consumers, Tempkin Group once found that around 86 per cent of the users who received a great customer experience were more likely to resume. There are several more stats that advocate the importance of Customer Experience in recent times, across all the known business models. B2B is a highly focussed arena where the customer is specific to its needs. The Seller thus needs to come up with better efforts to channelise a highly delivering business. Above all, it is the way you approach and retain your customers, that matters the most. The demand for B2B services and competition are at an all-time high; differentiate yourself from the crowd and earn the right to ask for the place. Tags:#B2B#customer experience#Ecommerce business ideas Trends Driving the Loyalty Marketing Industry With This One Question, You’ll Never Need an Ic… Kunal Khullar Related Posts Kunal has 10+ years of experience in software services, development, and team management with diverse offshore software consulting firms in India and abroad. The Dos and Don’ts of Brand Awareness Videos AI is Not the Holy Grail of Sales, at Least Not…
What happened?On January 1, members of the Dalit community on their way to Bhima-Koregaon, a village near Pune, were attacked, allegedly by Hindutva forces. In the violence, a young man was killed. Protests erupted, and by January 2, they spread throughout Maharashtra. Prakash Ambedkar, head of the Bharipa Bahujan Mahasangh party and a grandson of Babasaheb Ambedkar, called a State-wide bandh on January 3.Why is Koregaon-Bhima important?The Koregaon Ranstambh (victory pillar) is a memorial for British East India Company soldiers killed in a battle on January 1, 1818, in which a small group of infantrymen — about 500 of them Mahars (a Scheduled Caste community) — held off a numerically superior force from the army of Peshwa Bajirao II. The Mahars fought alongside the British, some accounts say, because the Peshwa had scorned their offer to join his army.That battle has not found a place in public memories of that time. Dalit activists put this down to a Brahmanic hold on the telling of Indian history. After Dr. Ambedkar visited the site on January 1, 1927, it became a place of pilgrimage for Dalits, an assertion of pride. In recent years, attendance has been in the lakhs, with Dalits coming from all over India. This year, the bicentenary, saw an especially large influx.What triggered the violence?Sambhaji, Shivaji’s son and successor, was captured by the Mughals; according to legend, he was tortured and his mutilated corpse thrown into the Bhima river. Govind Mahar, a Dalit, gathered the dismembered parts of his body and performed the last rites; later, Mahars of the village erected a memorial to Sambhaji. Govind Mahar’s tomb stands near Sambhaji’s in Vadhu-Budruk village, near Bhima-Koregaon.On December 29, a board came up in Vadhu-Budruk hailing Govind Mahar, which, locals say, irked the Marathas in the village, who believe that their ancestors performed Sambhaji’s last rites. Mahar’s tomb was vandalised. On January 1, a mob of 1,500 gathered and, armed with stones, bottles and sticks, attacked buses on their way to Bhima-Koregaon; they threw stones and torched more than 10 vehicles. The violence continued for over four hours. The police remained spectators, and the administration seemed unprepared for the unrest, though it knew of the assembly of a large number of youths at Vadhu-Budruk.Who instigated the violence?News reports say Manohar (a.k.a. Sambhaji) Bhide of Shiv Pratisthan and Milind Ekbote of Hindu Ekta Aghadi instigated the violence. Mr. Bhide, whose stronghold is Sangli district, has close ties with the RSS. He claims to travel across the State, lecturing the youth on Shivaji and his work. He has had cases filed against him for inciting protests against the film Jodha-Akbar, and is believed to have been involved in the Sangli-Miraj riots. Mr. Ekbote is a former BJP municipal corporator in Pune. After the party denied him nomination, he formed his own outfit, Hindu Ekta Aghadi. He, too, has been charged in the past with fanning communal tensions. Cases have been filed against both under the Scheduled Caste and Scheduled Tribe (Prevention of Atrocities) Act.What happened during the bandh?On January 2, Dalit organisations took to the streets in the Mumbai Metropolitan Region, Nagpur, Pune and many other districts, blocking roads and trains and allegedly forcing closure of commercial establishments.On January 3, in Mumbai, local trains and Mumbai Metro suspended a number of services; vehicular traffic, too, came to a halt, and many schools, colleges and offices remained shut. Similar protests brought life to a stop in every district. Violence erupted in Mumbai, Aurangabad, and Kolhapur, among other places. The bandh was arguably the biggest since 1997, when Dalit organisations protested against police firing at Ramabai Ambedkar Nagar, Ghatkopar. This bandh served as a potent reminder of Dalit strength and brought Mr. Ambedkar back into the reckoning as a political force and voice of Dalit aspirations.