Stop Complaining That You Have Clients

first_img Essential Reading! Get my 2nd book: The Lost Art of Closing “In The Lost Art of Closing, Anthony proves that the final commitment can actually be one of the easiest parts of the sales process—if you’ve set it up properly with other commitments that have to happen long before the close. The key is to lead customers through a series of necessary steps designed to prevent a purchase stall.” Buy Now Your customer is difficult. The challenges they provide you are extremely hard to overcome. Many of the problems stem from the changes they need to make, and making those changes would help you help them. You can be unhappy about that fact, or your can be grateful that this is your client.Your client expects you to respond to their needs quicker than you believe you should have to. What they want is something you can and will provide them—with or without the conversation they seem to need. You can work yourself up about having to hold their hand, or you can be grateful they have asked for your help at all.Your client makes a lot of changes. Once you figure out how to execute, they move the goal post, and you have to start over again. This takes time and energy, and it means you repeat the same work over again. You can wish you didn’t have to do this work, or you can be grateful that you are the one doing it.One of the contacts at a client is super needy. They take more time than any other contact you deal with—even at much larger clients. You can resent that you get their phone calls and emails, or you can be thankful that you have a relationship all locked up, free from a competitive displacement.Here’s the rub. The client you believe is a burden is the very client your competitors are trying to take from you right now. What you perceive as problems, challenges, and obstacles, they see as opportunities. Your competitors would be happy to relieve you of the burden of having to work with challenging clients. They would be overjoyed by the opportunity to respond to their needs in your stead. They would make the changes needed to execute, even if wasn’t easy. Right now, one of your competitors is hoping that you don’t pick up the phone when your client calls, and they hope your absence creates an opportunity for them to be there for your client.Complacency kills. Neglect kills. Entitlement kills even faster.If you don’t like your clients, you don’t have to keep them. Someone else will gladly take them off your hands. You don’t have an absolute right to keep their business. Stop complaining that you have clients.last_img read more

Import invasion: Top-notch reinforcements add spice to Grand Prix tournament

first_imgGenerika will have Darlene Ramdin and Croatian Katarina Pilepic, while University of Santo Tomas and Iriga have yet to name their reinforcements. BSP sees higher prices in November, but expects stronger peso, low rice costs to put up fight Read Next SEA Games committee, NSA concerns in POC meet View comments Fire hits houses in Mandaluyong City Frontrow holds fun run to raise funds for young cancer patients  LOOK: Loisa Andalio, Ronnie Alonte unwind in Amanpulo for 3rd anniversary Nonong Araneta re-elected as PFF president MOST READ Typhoon Kammuri accelerates, gains strength en route to PH Fire hits houses in Mandaluyong City Leading the pack for this year’s season-ending conference is two-time champion import Lindsay Stalzer, who will don the Petron jersey this time along with American Hillary Hurley and Japanese libero Yuri Fukuda.Stalzer steered Foton to two championships in the past, and her transfer will add color to the conference.Not to be left behind in the PSL arms race is Foton, which tapped Serbian stars Sara Klisura, Dragana Perunicic and Katarina Vukomanovic in its drive to score a “three-peat.”Cignal established connection with Americans Beth Carey and Alexis Matthews and Japanese libero Mami Miyashita; while Cocolife will rely on Taylor Milton and Tai Manu-Olevao.Sta. Lucia acquired Canadians Marisa Field and Kristen Moncks and Bulgarian Slavina Koleva, while F2 Logistics closed deals with Venezuelan Maria Jose Perez and Kennedy Bryan of the United States.ADVERTISEMENT World-class foreign players will spice things up for the coming Philippine Superliga (PSL) Grand Prix starting Oct. 21.ADVERTISEMENT But they come with some world-class salaries, too.PSL president Ramon “Tats” Suzara confirmed that the players coming over will get from $3,000 to $6,000 each for a two-month stint with their respective clubs.FEATURED STORIESSPORTSWATCH: Drones light up sky in final leg of SEA Games torch runSPORTSSEA Games: Philippines picks up 1st win in men’s water poloSPORTSMalditas save PH from shutout“Our teams chose from a pool of FIVB-accredited players, and we encouraged them to get the best they can afford,” said Suzara. “The better players they get, the better not only for the team, but for the league itself and Philippine volleyball in general.”Though the salary range still pales in comparison to that in basketball, the pay scale broke the glass roof for the sport considering that PSL clubs can now employ three imports at a time. LATEST STORIES Trending Articles PLAY LIST 00:50Trending Articles02:46Makabayan bloc: Duterte suspension order on rice importation only a ‘media stunt’00:50Trending Articles01:37Protesters burn down Iran consulate in Najaf01:47Panelo casts doubts on Robredo’s drug war ‘discoveries’01:29Police teams find crossbows, bows in HK university01:35Panelo suggests discounted SEA Games tickets for students02:49Robredo: True leaders perform well despite having ‘uninspiring’ boss02:42PH underwater hockey team aims to make waves in SEA Games Brace for potentially devastating typhoon approaching PH – NDRRMC Don’t miss out on the latest news and information. last_img read more